Returns & Exchanges

At ELCE, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label from our portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number handy until your refund is processed.